http://hdl.handle.net/11089/1371 Sun, 05 Apr 2026 11:11:43 GMT 2026-04-05T11:11:43Z https://dspace.uni.lodz.pl:443/bitstream/id/053ea20b-5cdb-4196-b1e5-2c692c4006f5/ http://hdl.handle.net/11089/1371 http://hdl.handle.net/11089/55976 AI-powered live chatbots and smart tour guide apps in tourism: A literature review and future research directions Ghasemi, Vahid; Yarahmadi, Parichehr; Kuhzady, Salar This study explores the critical intersection in the tourism sector combining artificial intelligence (AI) technologies with conventional methods. This research outlines three main goals: assessing the use of AI chatbots in the tourism industry, reviewing existing literature on intelligent tour guide apps, and pinpointing areas for further research. It focuses on incorporating AI into the tourism industry, highlighting the effectiveness of tools such as ChatGPT. The systematic literature review examines the use of ChatGPT in pre-trip, en route, and post-trip scenarios, analyzing its effects on customer engagement. Using technology acceptance model (TAM) and unified theory of acceptance and use of technology (UTAUT) frameworks, the adoption of automated intelligent tour guides is explored. The research follows a systematic review methodology, adhering to PRISMA guidelines for methodological rigor and has uncovered several factors that impact the adoption of AI-based intelligent tour guides, offering valuable insights for academic scholars and industry experts. Wed, 11 Jun 2025 00:00:00 GMT http://hdl.handle.net/11089/55976 2025-06-11T00:00:00Z http://hdl.handle.net/11089/55975 Global trends in business tourism research Hernández-Andrés, Víctor; de Frutos Madrazo, Pablo; Frechoso Remiro, Juan Carlos; Martín-Cervantes, Antonio Business tourism is a key economic driver in the regions where it is present. In recent decades, the remarkable growth of academic research both in quantity and diversity of articles, makes it necessary to structure and organize this segment of tourism to identify trends in the sector and facilitate the work of the community in the research process. Using Scopus as a bibliographic database, this article performs a systematic analysis of the academic research that has addressed business tourism in the period from 1970 to 2021. Through a robust methodological approach that includes the use of bibliometric tools, the study analyzes data to identify patterns, key actors and emerging trends in the field. It examines the main research trends and provides an analysis through strategic diagrams of the keywords found in business tourism which has not been done to date. The main findings confirm the consolidation of academic research in the meetings industry over the past two decades. We also identify the main trends, including the progressive integration of its activities in line with sustainable development criteria, the use and integration of new technologies, and the increasing need for professionalization in a growing sector. Thu, 12 Jun 2025 00:00:00 GMT http://hdl.handle.net/11089/55975 2025-06-12T00:00:00Z http://hdl.handle.net/11089/55974 Tourism eco-efficiency: Progress and prospect Rahawarin, Muhammad Fikruzzaman; Mizuno, Kosuke; Karuniasa, Mahawan This study aims to analyse relevant literature on tourism eco-efficiency which has arrived since this terminology was proposed almost two decades ago. This study was conducted using bibliometric analysis based on literature findings from the Scopus database, filtered by the ROSES framework, which resulted in a collection of 99 articles between 2005 and 2023, further analysed using the Biblioshiny package in R. We conducted five analyses, including general and source-based – to explore the most relevant and impactful journals, author-based – to highlight the most frequently cited productive researchers, and country-based – to identify those with consistent research networks and an abundant output on related topics. Additionally, there was keyword-based – emphasizing the evolution of tourism eco-efficiency discourse over time. This keyword-based analysis is further divided into factorial – clustered keywords; and thematic – grouping keywords into quadrants offering retrospective insight and identifying unexplored topics for future research. The findings of this study propose valuable insights into the topic of tourism eco-efficiency and propose further research directions, including those on spatial analysis, tourism spillover effects, integration with environmental regulations and interdisciplinary collaborations.; Niniejsze badanie ma na celu analizę odpowiedniej literatury na temat ekoefektywności w turystyce, odkąd terminologia została zaproponowana prawie dwie dekady temu. Badanie przeprowadzono przy użyciu analizy bibliometrycznej opartej na wynikach literatury z bazy Scopus, przefiltrowanych przez framework ROSES, w wyniku czego zebrano 99 artykułów w latach 2005–2023, a następnie poddano dalszej analizie przy użyciu pakietu Biblioshiny w R. Kilka analiz, w tym produktywność i poziom wpływu interakcji artykułów, autorów, źródeł czasopism i słów kluczowych z rozszerzeniem wizualnych reprezentacji dynamiki tematycznej, a także porównań klastrów i kwadrantów. Niniejsze badanie zapewnia empiryczny wgląd w temat ekoefektywności w turystyce i proponuje dalsze kierunki badań skupiające się na analizie przestrzennej i zmienności, efektach ubocznych turystyki, integracji z przepisami środowiskowymi i współpracy interdyscyplinarnej. Mon, 09 Jun 2025 00:00:00 GMT http://hdl.handle.net/11089/55974 2025-06-09T00:00:00Z http://hdl.handle.net/11089/55973 Investigating the relationship between e-tourism ethics and e-revisit intentions: The mediating roles of e-satisfaction and e-web trust Basheer, Shakeel; Farooq, Sheezan; Ahmad Mir, Mudasir; Hassan, Viana The emergence of e-tourism in the current digital era has completely changed how people plan their trips and enjoy their entire trip. The goal of the current study is to ascertain how e-tourism ethics and e-revisit intentions are related. Additionally, the current study examines how e-web trust and e-satisfaction mediate this association. Based on previous research, a pilot study was conducted to evaluate the validity and reliability of a questionnaire that was created from the body of existing literature and given to the respondents. Using a descriptive strategy, the study employed an approach that involved analysing a sample of 420 questionnaires. Convenience sampling was used to collect data from respondents, and SPSS version 20 was used for data analysis. AMOS software and the structural equation modelling (SEM) approach were used to assess the assumptions. The investigation’s findings indicated that e-tourism ethics and e-revisit intentions were positively correlated. Additionally, the results of the study demonstrated the mediating impacts of e-web trust and e-satisfaction by demonstrating a strong indirect influence. For those involved in e-tourism enterprises looking to build long-lasting relationships with their online travel clientele, the insights provide valuable information.;    Thu, 12 Jun 2025 00:00:00 GMT http://hdl.handle.net/11089/55973 2025-06-12T00:00:00Z