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How Reflection Works in Transformative Dialogue/Mediation: A Preliminary Investigation

dc.contributor.authorGarcia, Angela Cora
dc.contributor.authorCleven, Erik
dc.date.accessioned2024-05-07T06:41:22Z
dc.date.available2024-05-07T06:41:22Z
dc.date.issued2024-04-30
dc.identifier.urihttp://hdl.handle.net/11089/52086
dc.description.abstractTransformative dialogue and mediation (TD/M) is an approach to conflict resolution used in mediation and inter-group dialogues about social justice and race, political polarization, and ethnopolitical conflict. TD/M practitioners believe their approach supports the agency of participants and helps them interact with greater confidence, self-awareness, and understanding of the perspectives of others. However, previous research on TD/M has not yet addressed how it achieves those outcomes. This pilot study works to fill that gap by investigating how reflection, the most commonly used TD/M technique, is utilized in a facilitated meeting of the steering committee of a non-profit organization. We conduct a qualitative sequential analysis of a video-recorded interaction to investigate how TD/M reflection is done. We show how the TD/M facilitator of the meeting reflects participants’ statements with the techniques of mirroring, substituting, and omitting and how the participants respond to those reflections with agreement or repair. The results of the analysis are discussed in terms of their implications for understanding how TD/M facilitation works.en
dc.language.isoen
dc.publisherWydawnictwo Uniwersytetu Łódzkiegopl
dc.relation.ispartofseriesQualitative Sociology Review;2en
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0
dc.subjectTransformative Dialogueen
dc.subjectTransformative Mediationen
dc.subjectReflectionen
dc.subjectQualitative Analysisen
dc.subjectConversation Analysisen
dc.subjectRemote Interactionen
dc.subjectTechnologically-Mediated Interactionen
dc.subjectConflict Resolutionen
dc.subjectDispute Resolutionen
dc.subjectUnited Statesen
dc.titleHow Reflection Works in Transformative Dialogue/Mediation: A Preliminary Investigationen
dc.typeArticle
dc.page.number90-113
dc.contributor.authorAffiliationGarcia, Angela Cora - Bentley University, USAen
dc.contributor.authorAffiliationCleven, Erik - Saint Anselm College, USAen
dc.identifier.eissn1733-8077
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dc.contributor.authorEmailGarcia, Angela Cora - agarcia@bentley.edu
dc.contributor.authorEmailCleven, Erik - ecleven@anselm.edu
dc.identifier.doi10.18778/1733-8077.20.2.05
dc.relation.volume20


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