Społeczne aspekty działań na rynku bankowym w kontekście zagrożeń interesów konsumentów

Abstract

The aim of this work is to present the connection between social aspects of the activities, social entrepreneurship and banking. Furthermore, the work concerns the establishment of infringements of the consumer collective interests and also methods reducing those infringements, as a humanistic element of banking. There is a hypothesis being verified that one of the consumer protection areas is the system of the consumer collective economic interest’s protection on the banking market. UOKiK, a central authority of the state administration, is responsible for consumer protection policy and thus it has the power to carry out the proceedings concerning infringing collective consumer interests. The proceedings may then lead to a decision which forces the entrepreneur to cease the practices and pay a fine. In practice there are still visible infringements of the collective consumer interest on the banking market.