Ocena efektywności działania urzędów pracy na przykładzie urzędów województwa łódzkiego

Abstract

Evaluation of activities carried out by public offices responsible for employment could be described in many dimensions, in terms of: improvement of the service quality for unemployed (offices, personnel, technical support and others), accurateness in selection of active forms of unemployment effects counteraction, socio-economic profitability of particular forms of unemployment reduction. In every case the evaluation should include regional conditions such as the rate and the structure of unemployment, the existing level of economic development and predicted changes in this level. Proposed indicators for evaluating the efficiency of public offices and used by this offices unemployment reduction program, takes into account the wide range of its potentials. However there is not one system, which could be used in the whole country. The analysis of the level of the chosen indicators for the Province of Lodz in the period of five months in 1994 illustrates the complexity of the evaluation of employment offices activity.