This paper aims to determine some dominating features of one of two
theoretical models that describe an organizational cultural of a social welfare
home, namely bureaucratic – repressive and individualist – autonomous.
The nature of the interaction between the community of residents
and staff and the relationships within each of these groups was studied to
determine which of these models most accurately reflects the characteristics
of social welfare facilities, and this course of interaction directions was
called the “four fronts of interaction.” To achieve the study objective and
decide which model dominates in conditions of social welfare homes we
employed participant observation and unstructured interviews, and this
allowed us to gather the necessary empirical material.